FAQ

Contact Info

Please click here to visit our contact info page.

 

Is it in stock?

All of our inventory is live meaning unless it says "Sold Out" we have it in stock and ready to ship.

 

Shipping

Coast Sonic offers free shipping throughout the USA. For our international customers we offer a 30$ flat rate priority mail service for most of our items. Larger sized and heavy items will be slightly more. 

Shipping is via USPS. All items are shipped within 24 hours of completed purchase. If USPS has not yet picked up most orders will be shipped same day. We ship via priority mail (2-3 business days).

International shipping: Prices and shipping costs do not include VAT or other import taxes which may vary from country to country. Taxes/customs and import fees are charged by your country, Coast Sonic has no influence over these charges. Buyer is responsible for all import taxes and duty.

 

Returns 

New Items: We are happy to offer a two week return window for full refund in the form of store credit. Buyer pays return shipping costs unless the return is the result of a shipping error or manufacturer's defect. Items must return in the same condition as when first shipped. Returning items must be in their original packaging and must include all manuals, stickers, documents and accessories. Coast Sonic reserves the right to refuse any returned item if it is not in new, untouched, or unopened condition. 

Used Items: We are happy to offer a one week return window for full refund in the form of store credit. Buyer pays return shipping costs unless the return is the result of a shipping error. Items must return in the same condition as when first shipped. Coast Sonic reserves the right to refuse any returned item if it is not in the same condition as it was sold.


IMPORTANT NOTE: Do not use the original box as the shipping container. Place the box inside another shipping container to protect the box. The box is a part of the product and must come back in original condition or the return will be refused.

Being a small business we can only offer cash refunds on items with manufacturer's defects. All other items can be returned for exchange or credit. 

Sell your gear

If you have an effects pedal you aren't using, maybe we are interested. Send a photo and description to info@coastsonic.com and maybe we can make a deal. We buy most types of pedals.

 

Privacy Policy

Coast Sonic does not share or sell our customers personal information with anyone, period. 

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